Nexvio
AI-powered customer support chatbot that learns from your content and handles routine 24/7
Nexvio is an AI customer support platform that builds a chatbot from existing content such as documentation, websites, and help centers, then answers routine customer questions automatically so teams can focus on more complex issues. It supports multilingual responses across 95+ languages and can be embedded on websites, in-app, and in help centers.
The platform includes a shared inbox, analytics, and quality assurance with automatic conversation review, quality scoring, and agent coaching. It deploys across Slack, Microsoft Teams, email, WhatsApp, SMS, voice, in-app chat, Discord, Telegram, and Instagram, with integrations for Zendesk, Freshdesk, Jira, Salesforce, HubSpot, Shopify, Stripe, PayPal, Zapier, and n8n, plus a REST API, webhooks, and GraphQL for custom actions. Knowledge sources include Google Drive, Dropbox, OneDrive, SharePoint, Notion, GitBook, and Box.
Nexvio is aimed at individuals, startups, small businesses, and larger organizations. It offers a free Hobbyist plan, paid Starter, Pro, and Unlimited editions with a 7-day trial, and an Enterprise edition with advanced admin permissions, SAML SSO, and custom data retention. Plans are usage-based, with monthly response limits and contact storage tiers.
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