LiveChatAI
AI chatbot for customer support that resolves 70% of queries instantly
LiveChatAI is an AI chatbot platform for customer support that trains on your own data sources, including websites, text, files, Q&A, YouTube, and Notion. It answers customer questions and hands off to human agents when needed, helping teams handle repetitive inquiries while reserving human attention for more complex issues.
Key capabilities include AI Actions for workflow automations that connect to external tools such as Calendly, Stripe, and CRM systems, plus a Live Chat Inbox for human-supported conversations. The platform supports multiple LLM models (including GPT-4o, Claude, Llama, DeepSeek, and Gemini), AI Boost for content processing, and embedding via a single line of code as a floating widget, full-page chat, inline embed, or direct link. Integrations include WhatsApp, Slack, Zapier, Make.com, and API access.
LiveChatAI is packaged with a free plan and paid editions (Basic, Pro, Advanced, Expert) that scale by message credits, data source limits, chatbot count, and seats, with monthly and annual billing options. An Enterprise tier offers higher limits, advanced audience targeting, guaranteed uptime, dedicated support, and a success manager.
12 alternatives to LiveChatAI
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