Chatling
AI support platform for resolving customer questions across web and messaging channels
Chatling is a no-code platform for building AI support agents that answer customer questions across a website, WhatsApp, Instagram, Telegram and Messenger. When an AI agent cannot resolve an issue, the conversation is handed off to a human agent with an AI-generated summary of the context. Knowledge base content is synced from websites, docs and help centers, and the agent responds in 80+ languages.
Core capabilities include a live chat inbox, an AI knowledge base with auto-sync, reports and analytics, CSAT surveys, voice input, and support for switching between multiple AI models. Actions and workflows let agents execute tasks and automate multi-step processes. Integrations cover Zapier, Cal.com, Google Sheets, HubSpot, Zendesk, Slack, Airtable, Zoho, and website platforms including WordPress, Shopify, Webflow, Wix and Bubble.
Chatling is aimed at teams of varying sizes, from individual operators to larger support organizations. It is packaged as a free plan plus paid tiers (Starter, Growth, Scale) with seat-based and usage-based limits on AI credits, agents, seats and knowledge base characters, available monthly or annually, with add-ons for extra credits, agents, seats and custom domains.
12 alternatives to Chatling
Ranked by how well each tool replaces Chatling: shared features, audience, price and popularity.
AI chatbot for customer support that resolves 70% of queries instantly
Covers 9 of 15 key features.
Free plan72 out of 100 match$32/moAI chatbot that helps your customers and grows your sales
Covers 4 of 15 key features and starts cheaper.
71 out of 100 match$19/mo- 71 out of 100 matchFree
Live chat software for customer service and sales
Covers 2 of 15 key features and starts cheaper.
71 out of 100 match$19/mo- 70 out of 100 match$29/mo
- 70 out of 100 match$124/mo
AI agents answer instantly, your team steps in when it matters. Website chat, WhatsApp, S,
Covers 7 of 15 key features.
70 out of 100 match$29/moLive chat, chatbots and Lyro AI agent for small businesses
Covers 2 of 15 key features.
Free plan70 out of 100 match$24.17/moSmart Chat & Chatbot for Better Support and Marketing
Covers 9 of 15 key features and starts cheaper.
Free plan69 out of 100 match$5/mo- 69 out of 100 match$19/mo
AI-powered live chat for websites and mobile apps.
Covers 3 of 15 key features and starts cheaper.
Free plan69 out of 100 match$1.99/moIncrease sales with Live chat, Chatbot, and AI tools.
Covers 4 of 15 key features and starts cheaper.
Free plan68 out of 100 match$16/mo