Smartsupp
Increase sales with Live chat, Chatbot, and AI tools.
Smartsupp is a live chat and chatbot platform that helps businesses communicate with website visitors across multiple channels. It brings live chat, email, Messenger, and WhatsApp conversations into a single inbox, while chatbot flows and AI features automate routine interactions and support lead generation. The platform also includes an AI shopping assistant, Mira, which can recommend products, answer common and technical questions, and hand over conversations to a human operator.
Core capabilities include a customizable chat widget, visitor conversation history and site journey insights, team management with roles and performance tracking, lead collection with custom fields and export options, and message automation through chatbot flows. Mira can be trained through web scraping, FAQs, and product feeds, with configurable identity, tone, and brand voice. Smartsupp offers integrations for e-commerce platforms and website builders such as WordPress, Shopify, Magento, Wix, and Squarespace, along with Messenger, WhatsApp, Google Analytics, Google Tag Manager, an API, and a Mobile SDK.
Smartsupp is designed for businesses and freelancers that manage customer conversations and sales through their websites. It offers a free plan with limited conversations and history, a 14-day trial of paid features, and paid editions that scale by number of operators, with unlimited conversations and varying levels of email, automation, AI reply assistance, and API access.
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