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VisionFlow

IT service management system combining case management, CRM and project management

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VisionFlow is a modular ITSM platform that includes case management, CRM, project management, service management, customer support, contract management, and more. It is designed to replace multiple separate systems with one integrated solution. All data is stored on servers in Sweden, and the system is GDPR-compliant. It offers AI modules for summarization, categorization, and an AI assistant that works with the customer's own data.

12 alternatives to VisionFlow

Ranked by how well each tool replaces VisionFlow: shared features, audience, price and popularity.

  1. Customer service software for support teams of any size

    Covers 3 of 14 key features and starts cheaper.

    65 out of 100 match$19/mo
  2. Help desk with ticketing, SLAs and automations

    Covers 2 of 14 key features and starts cheaper.

    61 out of 100 match$19/mo
  3. Shared inbox for customer operations teams

    Covers 2 of 14 key features and starts cheaper.

    61 out of 100 match$25/mo
  4. Help desk connected to the HubSpot CRM

    Covers 3 of 14 key features, has a free plan and starts cheaper.

    Free plan
    60 out of 100 match$7/mo
  5. Service management for teams that demand more

    Covers 1 of 14 key features.

    60 out of 100 match$49/mo
  6. AI-native help desk and PSA for lean IT teams

    Covers 4 of 14 key features, has a free plan and starts cheaper.

    Free plan
    58 out of 100 match$12/mo
  7. IT documentation, ticketing and billing for small MSPs.

    Covers 1 of 14 key features, has a free plan and is open source.

    Free planOpen source
    56 out of 100 matchFree
  8. Helpdesk and ticketing system for customer support

    Covers 4 of 14 key features and has a free plan.

    Free plan
    56 out of 100 matchContact sales
  9. The AI agent that actually resolves tickets

    Covers 2 of 14 key features and starts cheaper.

    56 out of 100 match$19/mo
  10. The People-First, AI-Powered Omnichannel Customer Service Platform

    Covers 3 of 14 key features.

    55 out of 100 matchContact sales
  11. The agentic customer service platform built for complex support.

    Covers 2 of 14 key features and starts cheaper.

    55 out of 100 match$25/mo
  12. Shared inbox and help center that feels like email

    Covers 2 of 14 key features, has a free plan and starts cheaper.

    Free plan
    55 out of 100 match$25/mo