Hiver
The agentic customer service platform built for complex support.
Hiver is an agentic omnichannel customer service platform. It brings email, chat, Slack, voice, SMS, WhatsApp and social channels into one workspace. The platform includes shared inboxes, ticketing, cross-team collaboration, AI agents that resolve multi-step requests end to end, an AI copilot that assists human agents, AI insights, AI QA, a knowledge base, workflow automation, and integrations with tools like Salesforce, Jira, NetSuite, Shopify, Asana and Linear. It is used by over 10,000 teams.
12 alternatives to Hiver
Ranked by how well each tool replaces Hiver: shared features, audience, price and popularity.
Customer service software for support teams of any size
Covers 4 of 15 key features and starts cheaper.
69 out of 100 match$19/moHelp desk connected to the HubSpot CRM
Covers 4 of 15 key features, has a free plan and starts cheaper.
Free plan66 out of 100 match$7/mo- 65 out of 100 match$49/mo
Help desk with ticketing, SLAs and automations
Covers 4 of 15 key features and starts cheaper.
64 out of 100 match$19/moLiveHelpNow: Support platform combining chat, ticketing, knowledge base, automations and
Covers 4 of 15 key features.
61 out of 100 match$39/moAI help desk and ticketing system for support teams
Covers 6 of 15 key features and starts cheaper.
61 out of 100 match$19/mo- 61 out of 100 match$29/mo
Agentic customer service platform for ecommerce and consumer brands.
Covers 5 of 15 key features.
61 out of 100 matchContact salesAI help desk and customer support platform with an AI support agent that resolves tickets.
Covers 6 of 15 key features.
61 out of 100 matchUsage-based- 60 out of 100 match$25/mo
You run support. AI runs the busywork.
Covers 4 of 15 key features, has a free plan and starts cheaper.
Free plan60 out of 100 match$16/moOmnichannel customer experience platform with AI agents for conversations.
Covers 5 of 15 key features.
60 out of 100 matchContact sales