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UJET

AI-powered cloud contact center platform unifying voice, chat, mobile, and social into a

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The platform positions itself as an Experience Center rather than a traditional contact center, combining voice, chat, SMS, email, social, and in-app channels. It provides virtual agents, smart routing, real-time agent assist, automated call summaries, and conversational analytics. A CRM-native approach keeps the customer's CRM as the system of record.

12 alternatives to UJET

Ranked by how well each tool replaces UJET: shared features, audience, price and popularity.

  1. Aircall

    A cloud communications platform for voice, messaging, and AI agents.

    Covers 0 of 15 key features and starts cheaper.

    62 out of 100 match$30/mo

  2. 8x8

    Cloud communications platform for business phone and contact center.

    Covers 0 of 15 key features.

    62 out of 100 match—

  3. Genesys

    The agentic AI CX platform for the enterprise

    Covers 0 of 15 key features.

    62 out of 100 match$75/mo

  4. Contivio

    AI customer engagement platform connecting voice, SMS and chat to CRM and ERP systems

    Covers 0 of 15 key features and starts cheaper.

    61 out of 100 match$20/mo

  5. Voximplant

    Bridging AI innovation and production-ready communications

    Covers 0 of 15 key features and has a free plan.

    Free plan
    61 out of 100 matchUsage-based

  6. CloudTalk

    AI business phone system for sales and support.

    Covers 0 of 15 key features and starts cheaper.

    61 out of 100 match$21/mo

  7. Observe.AI

    Purpose-Built AI Agents. One CX Platform.

    Covers 0 of 15 key features.

    61 out of 100 matchContact sales

  8. JustCall

    AI communication platform for sales and support teams.

    Covers 0 of 15 key features and starts cheaper.

    60 out of 100 match$29/mo

  9. Intermedia

    Your business advantage in every conversation.

    Covers 0 of 15 key features and starts cheaper.

    60 out of 100 match$10.60/mo

  10. Avaya

    Enterprise CX orchestration with open AI and data

    Covers 0 of 15 key features.

    60 out of 100 match—

  11. Nextiva

    AI customer experience platform combining business phone, contact center, live chat, and a

    Covers 0 of 15 key features and starts cheaper.

    59 out of 100 match$15/mo

  12. net2phone

    AI solutions for customer experience built on cloud communications infrastructure

    Covers 0 of 15 key features and starts cheaper.

    59 out of 100 match$24.99/mo