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JustCall

AI communication platform for sales and support teams.

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JustCall is a cloud-based business phone and messaging platform that combines voice calls, SMS and MMS, and AI agents in one system for sales and support teams. It addresses missed inbound calls, delayed follow-ups, and limited manager visibility by routing, recording, and analyzing conversations across channels.

Core capabilities include an inbound contact center with IVR, call forwarding, automated call distribution, call recording, and advanced analytics; SMS and MMS inboxes with bulk messaging, WhatsApp inbox, SMS bots, and SMS workflows; and an AI Voice Agent offering answering service, AI SDR, and AI receptionist functions. Conversation intelligence covers AI coaching, Agent Assist, automatic call scoring, call transcription, moment analysis, and sentiment analysis. Dialers include power, predictive, dynamic, parallel, and preview modes with local presence and voicemail drop. Workflows connect CRM integrations with automated calling and SMS, and the platform offers 70+ native integrations with systems such as HubSpot, Salesforce, Pipedrive, Calendly, Zendesk, Zapier, and Slack.

JustCall is aimed at sales, customer support, customer success, and operations teams across industries including healthcare, education, real estate, and financial services. It is available as a free trial with no credit card required, including 14 days of JustCall AI, and can be explored through an interactive demo.

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