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8x8

Cloud communications platform for business phone and contact center.

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8x8 provides a unified cloud communications platform that includes business phone systems, contact center solutions, AI-powered communication experiences (AI Studio), CPaaS APIs for embedding communications, and integrations with CRM and productivity tools. It also offers devices, support services, and developer documentation.

12 alternatives to 8x8

Ranked by how well each tool replaces 8x8: shared features, audience, price and popularity.

  1. Avaya

    Enterprise CX orchestration with open AI and data

    Covers 3 of 15 key features.

    65 out of 100 match—

  2. Vonage Business Communications

    Business Phone, VoIP, Communication APIs, Contact Center

    Covers 5 of 15 key features.

    65 out of 100 match—

  3. CloudTalk

    AI business phone system for sales and support.

    Covers 2 of 15 key features.

    64 out of 100 match$21/mo

  4. Aircall

    A cloud communications platform for voice, messaging, and AI agents.

    Covers 4 of 15 key features.

    64 out of 100 match$30/mo

  5. 8x8 CPaaS

    Communications Platform as a Service

    Covers 4 of 15 key features.

    63 out of 100 match$50/mo

  6. 3CX

    Enterprise phone system with integrated AI at an unbeatable price

    Covers 2 of 15 key features.

    63 out of 100 matchContact sales

  7. Five9

    Cloud contact center / CCaaS platform

    Covers 0 of 15 key features.

    63 out of 100 match$119/mo

  8. Voximplant

    Bridging AI innovation and production-ready communications

    Covers 0 of 15 key features and has a free plan.

    Free plan
    63 out of 100 matchUsage-based

  9. Nextiva

    AI customer experience platform combining business phone, contact center, live chat, and a

    Covers 4 of 15 key features.

    62 out of 100 match$15/mo

  10. JustCall

    AI communication platform for sales and support teams.

    Covers 6 of 15 key features.

    62 out of 100 match$29/mo

  11. CommPeak

    Cloud contact center software with AI-predictive dialing, SMS, cloud PBX, DID numbers andS

    Covers 9 of 15 key features.

    62 out of 100 match$75/mo

  12. CloudCall

    Integrated Communication Platform and VoIP

    Covers 2 of 15 key features.

    61 out of 100 match—