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Contivio

AI customer engagement platform connecting voice, SMS and chat to CRM and ERP systems

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Contivio positions itself as an interaction layer between customer conversations and business systems. It captures voice, SMS, chat and email, transcribes and analyzes them with a customer-chosen AI model (OpenAI, Claude or Gemini), and writes summaries, sentiment, intent and follow-up actions back to the CRM or ERP record. The platform runs natively inside NetSuite as a SuiteApp and connects to other CRM platforms alongside it.

12 alternatives to Contivio

Ranked by how well each tool replaces Contivio: shared features, audience, price and popularity.

  1. Convin

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    Covers 0 of 15 key features and has a free plan.

    Free plan
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  2. Convirza

    Turn conversations into customers with call tracking, conversation analytics and AI.

    Covers 0 of 15 key features.

    65 out of 100 match$19.99/mo

  3. Avaya

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  4. Nextiva

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    64 out of 100 match$15/mo

  5. Voximplant

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    Covers 0 of 15 key features and has a free plan.

    Free plan
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  6. Voiso

    AI contact center software: every interaction, a human connection.

    Covers 0 of 15 key features.

    63 out of 100 match$30/mo

  7. Aircall

    A cloud communications platform for voice, messaging, and AI agents.

    Covers 0 of 15 key features.

    63 out of 100 match$30/mo

  8. CloudTalk

    AI business phone system for sales and support.

    Covers 0 of 15 key features.

    62 out of 100 match$21/mo

  9. Ringover

    The AI-powered communication platform for sales and recruitment.

    Covers 0 of 15 key features and starts cheaper.

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  10. CloudCall

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  11. Nvoip

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    Covers 0 of 15 key features and has a free plan.

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  12. DialShree

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    61 out of 100 matchContact sales