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Zervise

Best helpdesk on Microsoft Teams and WhatsApp.

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Zervise is a helpdesk and field service platform that also includes CRM and sales features. It operates inside Microsoft Teams, WhatsApp, Instagram and Slack, providing a unified inbox, ticketing, AI-assisted replies, SLA routing, knowledge base, job dispatch with live maps, timesheets, a Kanban CRM pipeline, quotation and invoicing tools.

11 alternatives to Zervise

Ranked by how well each tool replaces Zervise: shared features, audience, price and popularity.

  1. Zendesk

    Customer service software for support teams of any size

    Covers 3 of 15 key features.

    68 out of 100 match$19/mo

  2. Freshdesk

    Help desk with ticketing, SLAs and automations

    Covers 3 of 15 key features.

    63 out of 100 match$19/mo

  3. Zoho Desk

    Context-aware help desk inside the Zoho suite

    Covers 2 of 15 key features.

    Free plan
    62 out of 100 match$14/mo

  4. HubSpot Service Hub

    Help desk connected to the HubSpot CRM

    Covers 3 of 15 key features.

    Free plan
    59 out of 100 match$7/mo

  5. HelpSpot

    Help desk software that just works — simple, reliable, and affordable.

    Covers 5 of 15 key features.

    Free plan
    58 out of 100 matchContact sales

  6. HelpDesk

    AI help desk and ticketing system for support teams

    Covers 4 of 15 key features.

    57 out of 100 match$19/mo

  7. HappyDesk

    Helpdesk and ticketing system for customer support

    Covers 3 of 15 key features.

    Free plan
    57 out of 100 matchContact sales

  8. SparrowDesk

    You run support. AI runs the busywork.

    Covers 3 of 15 key features.

    Free plan
    56 out of 100 match$16/mo

  9. Hiver

    The agentic customer service platform built for complex support.

    Covers 4 of 15 key features.

    56 out of 100 match$25/mo

  10. Help Scout

    Shared inbox and help center that feels like email

    Covers 2 of 15 key features.

    Free plan
    56 out of 100 match$25/mo

  11. Richpanel

    The helpdesk where AI closes 50% of tickets, with a 50% automation guarantee in 30 days or

    Covers 1 of 15 key features and starts cheaper.

    Free plan
    55 out of 100 match$0.20/mo