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Zoho Desk

Context-aware help desk inside the Zoho suite

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Zoho Desk offers multichannel ticketing, SLAs and a self-service portal at a low price, with tight integration into Zoho CRM.

12 alternatives to Zoho Desk

Ranked by how well each tool replaces Zoho Desk: shared features, audience, price and popularity.

  1. Zendesk

    Customer service software for support teams of any size

    Covers 10 of 10 key features.

    81 out of 100 match$19/mo

  2. Freshdesk

    Help desk with ticketing, SLAs and automations

    Covers 10 of 10 key features.

    75 out of 100 match$19/mo

  3. HubSpot Service Hub

    Help desk connected to the HubSpot CRM

    Covers 7 of 10 key features and starts cheaper.

    Free plan
    71 out of 100 match$7/mo

  4. Zammad

    Open-source help desk ticketing system for self-hosted or cloud deployment.

    Covers 8 of 10 key features, starts cheaper and is open source.

    Free planOpen source
    68 out of 100 match$8/mo

  5. Gorgias

    Help desk built for e-commerce stores

    Covers 6 of 10 key features and starts cheaper.

    67 out of 100 match$10/mo

  6. HappyDesk

    Helpdesk and ticketing system for customer support

    Covers 6 of 10 key features.

    Free plan
    66 out of 100 matchContact sales

  7. Help Scout

    Shared inbox and help center that feels like email

    Covers 5 of 10 key features.

    Free plan
    66 out of 100 match$25/mo

  8. HelpDesk

    AI help desk and ticketing system for support teams

    Covers 4 of 10 key features.

    63 out of 100 match$19/mo

  9. Mojo Helpdesk

    Help desk software for schools, businesses, and IT teams.

    Covers 3 of 10 key features.

    63 out of 100 match$14/mo

  10. Deskpro

    The human help desk for smarter ticketing.

    Covers 4 of 10 key features.

    63 out of 100 match$195/mo

  11. SparrowDesk

    You run support. AI runs the busywork.

    Covers 4 of 10 key features.

    Free plan
    62 out of 100 match$16/mo

  12. Front

    Shared inbox for customer operations teams

    Covers 6 of 10 key features.

    62 out of 100 match$25/mo