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UserDeck

Stop juggling emails, social messages, and support tickets. UserDeck puts everything in a

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UserDeck is a customer support platform that provides a unified shared inbox, a knowledge base, and an AI chatbot. It helps teams centralize customer communications from multiple channels, reduce support volume with self-service articles, and offer 24/7 automated support. The platform is built by a team with experience managing over 500,000 support tickets.

11 alternatives to UserDeck

Ranked by how well each tool replaces UserDeck: shared features, audience, price and popularity.

  1. Customer service software for support teams of any size

    Covers 2 of 15 key features.

    71 out of 100 match$19/mo
  2. Help desk with ticketing, SLAs and automations

    Covers 2 of 15 key features.

    65 out of 100 match$19/mo
  3. AI help desk and ticketing system for support teams

    Covers 4 of 15 key features.

    63 out of 100 match$19/mo
  4. Help desk connected to the HubSpot CRM

    Covers 2 of 15 key features, has a free plan and starts cheaper.

    Free plan
    62 out of 100 match$7/mo
  5. Helpdesk and ticketing system for customer support

    Covers 3 of 15 key features and has a free plan.

    Free plan
    62 out of 100 matchContact sales
  6. Shared inbox and help center that feels like email

    Covers 2 of 15 key features and has a free plan.

    Free plan
    62 out of 100 match$25/mo
  7. Shared inbox for customer operations teams

    Covers 2 of 15 key features.

    60 out of 100 match$25/mo
  8. The helpdesk where AI closes 50% of tickets, with a 50% automation guarantee in 30 days or

    Covers 2 of 15 key features, has a free plan and starts cheaper.

    Free plan
    60 out of 100 match$0.20/mo
  9. Context-aware help desk inside the Zoho suite

    Covers 1 of 15 key features, has a free plan and starts cheaper.

    Free plan
    60 out of 100 match$14/mo
  10. The AI employee that handles every customer

    Covers 4 of 15 key features, has a free plan and starts cheaper.

    Free plan
    60 out of 100 match$12/mo
  11. You run support. AI runs the busywork.

    Covers 4 of 15 key features, has a free plan and starts cheaper.

    Free plan
    60 out of 100 match$16/mo