SignalZen
AI customer support, live chat and human agents in one platform, with handoff to your team
SignalZen is a customer support platform that combines AI answers, a live chat widget and human agents. AI responds using your website, files, help center and instructions, then hands conversations to human agents with a summary. Agents reply from Slack, Microsoft Teams or Google Chat, and email conversations land in the same place.
Features include AI Support, Live Chat, AI Copilot, a publishable Knowledge Base, two-way AI Translation, AI Summaries and team integrations. Integrations cover Slack, Microsoft Teams, Google Chat, Zapier, HTML/JavaScript, email, WordPress, Shopify, Drupal, Joomla, webhooks and HubSpot. SignalZen is packaged with Basic, Pro and Business editions, each with a 30 day free trial; Basic includes up to 5 operators, while Pro and Business include unlimited operators, and all plans include unlimited chats and AI features.
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