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Mavenoid

The #1 AI agent for product support

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Mavenoid is an AI agent platform for product support that combines self-service and live support across voice, text, images, and video to handle complex technical troubleshooting. It is designed for issues that are too complex for standard chatbots but too simple to require a live agent, using an AI engine and proprietary natural language understanding built around how products and devices are manufactured, maintained, and discussed.

The platform includes Voice Assist, Dynamic Help Center, Virtual Assistant, and Insights modules. It can sync content from sources such as Zendesk, Salesforce, manuals, and websites, and connects with CCaaS platforms, CRMs, PIM, ERP, and IoT systems. It supports translations, conditional logic, reusable content blocks, and a no-code builder with analytics covering the support journey from search through resolution. It also supports handover to live support, call centers, and ticketing systems, and can connect to eCommerce systems for product recommendations and stock availability.

Mavenoid is aimed at product support teams across consumer companies, outdoor power and mobility, telecommunications, industrial companies, medical devices, and retailers. It is offered as a no-code platform for building and scaling support experiences, with a demo available; the pages do not specify a free plan, trial, or pricing model.

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