Skip to content
whatismyalternative

Gmelius

Your team's AI-powered inbox for Gmail.

Visit Gmelius

Gmelius is a process automation and email collaboration platform for teams working in Google Workspace. It adds shared inboxes, collaboration tools, and AI agents to Gmail so that group emails, client requests, and operational tasks can be handled without forwarding or copying messages between tools.

The platform includes Shared Inboxes, Shared Gmail Labels, Shared Email Drafts, Email Notes & @mentions, Email Delegation, Email Templates, Custom Views, and Email Analytics. AI features include Meli, the AI Chief of Staff, which provides operational context to AI Agents that triage email and take actions across connected tools. Integrations cover Google Workspace apps such as Gmail, Drive, Calendar, and Chat, along with Salesforce, HubSpot, Notion, Slack, Trello, Zapier, Make, and others, plus MCP, webhooks, REST API, and custom connectors.

Gmelius is aimed at teams handling high-volume client email, including logistics, healthcare, property management, and service businesses. It is available through a free trial, with plans including a Growth tier where the AI Email Reply Assistant is included. Custom connectors for in-house systems are available under an Enterprise plan.

12 alternatives to Gmelius

Ranked by how well each tool replaces Gmelius: shared features, audience, price and popularity.

  1. Zendesk

    Customer service software for support teams of any size

    Covers 2 of 15 key features.

    65 out of 100 match$19/mo

  2. Freshdesk

    Help desk with ticketing, SLAs and automations

    Covers 2 of 15 key features.

    64 out of 100 match$19/mo

  3. Sortd for Gmail

    Sortd turns Gmail into a shared inbox and visual workflow: every conversation in support@,

    Covers 3 of 15 key features and starts cheaper.

    Free plan
    62 out of 100 match$10/mo

  4. Drag

    The inbox for teams and agents.

    Covers 4 of 15 key features and starts cheaper.

    62 out of 100 match$12/mo

  5. Keeping

    Shared inbox for Gmail.

    Covers 0 of 15 key features and starts cheaper.

    61 out of 100 match$14/mo

  6. Front

    Shared inbox for customer operations teams

    Covers 2 of 15 key features.

    60 out of 100 match$25/mo

  7. HelpDesk

    AI help desk and ticketing system for support teams

    Covers 5 of 15 key features.

    60 out of 100 match$19/mo

  8. SparrowDesk

    You run support. AI runs the busywork.

    Covers 3 of 15 key features and starts cheaper.

    Free plan
    59 out of 100 match$16/mo

  9. SupportBee

    Email ticketing system that turns customer emails into organized tickets for team-based, 1

    Covers 2 of 15 key features.

    59 out of 100 match$20/mo

  10. Help Scout

    Shared inbox and help center that feels like email

    Covers 2 of 15 key features.

    Free plan
    59 out of 100 match$25/mo

  11. Richpanel

    The helpdesk where AI closes 50% of tickets, with a 50% automation guarantee in 30 days or

    Covers 1 of 15 key features and starts cheaper.

    Free plan
    59 out of 100 match$0.20/mo

  12. Gorgias

    Help desk built for e-commerce stores

    Covers 2 of 15 key features and starts cheaper.

    59 out of 100 match$10/mo