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Exotel

AI conversations that resolve, learn, and scale.

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The platform combines AI agents, a contact center, conversation quality analysis, and telecom-grade voice and messaging infrastructure. It supports voice, SMS, WhatsApp and other channels, with AI handling routine queries and human agents stepping in for complex or empathetic cases. Products include Intelligent Voice Agents, Intelligent Chat Agents, Conversation Intelligence (CQA), an MCP Server, a Bot Designer, Harmony Platform, Voice API, Voice Streaming and StreamKit Cloud Connector.

12 alternatives to Exotel

Ranked by how well each tool replaces Exotel: shared features, audience, price and popularity.

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