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Vonage Business Communications

Business Phone, VoIP, Communication APIs, Contact Center

Visit Vonage Business Communications

Vonage Business Communications provides voice, messaging, video and data capabilities for organizations that need to connect teams and customers across channels. It brings together unified communications, contact center tools and programmable communications APIs, with network intelligence applied to protect interactions and support identity verification.

The platform includes Unified Communications features such as a desktop app, admin portal, Business SMS and Vonage Meetings, alongside Contact Center capabilities including an omnichannel dialer, speech analytics, workforce management and gamification. Integrations cover Microsoft Teams, Salesforce, Microsoft Dynamics and ServiceNow, with Vonage Fusion combining UCaaS and CCaaS. Communications APIs span messaging (SMS/MMS, WhatsApp, RCS, email), video, programmable voice, SIP trunking and fraud protection tools such as Fraud Defender and Verify (2FA). AI features include Voice AI, Video + AI and conversational capabilities.

Vonage serves businesses of varying sizes as well as developers building communication features into their own applications. Unified Communications and Contact Centers are available through plans and pricing, while Communications APIs offer a free sign-up option for developers to start building.

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