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8x8 CPaaS

Communications Platform as a Service

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8x8 CPaaS provides a cloud infrastructure and platform to integrate real-time communications (SMS, messaging apps, voice, video) into applications and workflows via APIs. It also offers a no-code portal (8x8 Connect) for managing multi-channel campaigns and an embeddable video solution (Jitsi as a Service). The platform is designed for omnichannel customer engagement, with built-in security features such as two-factor authentication, SSO, and encryption.

12 alternatives to 8x8 CPaaS

Ranked by how well each tool replaces 8x8 CPaaS: shared features, audience, price and popularity.

  1. 8x8

    Cloud communications platform for business phone and contact center.

    Covers 4 of 15 key features.

    66 out of 100 match—

  2. Cloudmersive

    There's an API for that. Cloudmersive is a leader in Highly Scalable Cloud APIs.

    Covers 4 of 15 key features and has a free plan.

    Free plan
    59 out of 100 matchUsage-based

  3. Vonage Business Communications

    Business Phone, VoIP, Communication APIs, Contact Center

    Covers 5 of 15 key features.

    57 out of 100 match—

  4. Apollo

    The API Orchestration Platform for AI Agents, Web, and Mobile Apps

    Covers 2 of 15 key features, has a free plan and is open source.

    Free planOpen source
    56 out of 100 matchUsage-based

  5. Svix

    Secure, enterprise-ready webhooks as a service.

    Covers 4 of 15 key features, has a free plan and starts cheaper.

    Free plan
    56 out of 100 match$20/mo

  6. Sinch

    APIs for messaging, voice, email, and verification

    Covers 3 of 15 key features.

    56 out of 100 matchUsage-based

  7. Infobip

    Build meaningful customer relationships across any communication channel

    Covers 4 of 15 key features.

    55 out of 100 matchUsage-based

  8. Autodesk Platform Services

    See what's trending with APS

    Covers 2 of 15 key features.

    55 out of 100 match—

  9. Voximplant

    Bridging AI innovation and production-ready communications

    Covers 2 of 15 key features and has a free plan.

    Free plan
    55 out of 100 matchUsage-based

  10. Pexip

    Secure video collaboration with complete control.

    Covers 2 of 15 key features.

    55 out of 100 matchContact sales

  11. CloudTalk

    AI business phone system for sales and support.

    Covers 4 of 15 key features and starts cheaper.

    55 out of 100 match$21/mo

  12. Apiary

    Platform for API design, development, and documentation

    Covers 1 of 15 key features and has a free plan.

    Free plan
    54 out of 100 matchFree