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Zoomin

Product knowledge platform for customer-facing teams

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Zoomin serves four main personas: Customer Success, Customer Support, Customer Experience and Documentation Teams. The platform includes a documentation portal, in-product help, a ServiceNow integration and unified knowledge, along with analytics and integrations.

12 alternatives to Zoomin

Ranked by how well each tool replaces Zoomin: shared features, audience, price and popularity.

  1. Elevio

    Knowledge platform delivering contextual content to customers, agents and internal teams

    Covers 2 of 8 key features.

    58 out of 100 match$125/mo

  2. Zendesk

    Customer service software for support teams of any size

    Covers 0 of 8 key features.

    57 out of 100 match$19/mo

  3. KnowledgeOwl

    KnowledgeOwl

    Covers 1 of 8 key features.

    57 out of 100 match$100/mo

  4. NiCE

    The AI platform built for better customer experience

    Covers 1 of 8 key features.

    57 out of 100 match$110/mo

  5. Document360

    Knowledge base software with AI search, chatbot and writing tools

    Covers 1 of 8 key features.

    57 out of 100 matchContact sales

  6. Helpjuice

    Knowledge Base Software That Actually Gets Used

    Covers 0 of 8 key features.

    56 out of 100 match$249/mo

  7. Stonly

    The knowledge platform for better, faster customer service

    Covers 0 of 8 key features and has a free plan.

    Free plan
    56 out of 100 matchFree

  8. Guru

    The Governed Knowledge Layer for Enterprise AI

    Covers 2 of 8 key features.

    55 out of 100 matchContact sales

  9. HelpDocs

    Knowledge base software for customer self-service and AI assistants

    Covers 1 of 8 key features.

    55 out of 100 match$129/mo

  10. Mintlify

    The intelligent documentation platform.

    Covers 0 of 8 key features and has a free plan.

    Free plan
    54 out of 100 match$450/mo

  11. HelpCenter.io

    Build a branded knowledge base customers actually use.

    Covers 1 of 8 key features.

    54 out of 100 match$29/mo

  12. Scoold

    Self-hosted Q&A and knowledge base for teams

    Covers 1 of 8 key features, has a free plan and is open source.

    Free planOpen source
    54 out of 100 matchFree