Helpjuice
Knowledge Base Software That Actually Gets Used
Helpjuice is knowledge base software for creating, organizing, and managing documentation for customers and employees. It addresses scattered information by centralizing content into a searchable single source of truth, supporting self-service, onboarding, and standard operating procedures.
Features include a rich text editor with collaboration tools, version control, article planner, unlimited categories and articles, and multilingual support with AI-powered translation across 300+ languages. AI capabilities cover AI search, an AI chatbot, AI article writing, AI image and PDF search, AI tag management, and analytics for measuring search behavior and article impact. Integrations include Slack, Salesforce, Zendesk, Zapier, Microsoft Teams, Freshdesk, and a Chrome extension, along with API access and embedded widgets. Security features include access control, user roles, and single sign-on. Wizardshot provides AI-powered step-by-step tutorial creation.
Helpjuice is intended for support, documentation, and internal knowledge teams. It is packaged in editions with included user seats and file storage, with the AI suite available at higher tiers. A 14-day free trial is offered without a credit card.
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