Tiledesk
AI operating system for building chatbots and connecting live agents.
Tiledesk is an open-source, no-code platform for building AI agents that automate conversations and connect human support across channels. It addresses the need to handle customer service, operations, and information retrieval through automated workflows, supporting multi-agent setups, human-in-the-loop escalation, MCP, and APIs.
Key capabilities include a visual flow builder for designing conversations and prompt chains, a native knowledge base with RAG, hybrid search, and multiple repositories. Agents can be deployed across web, WhatsApp, voice, Facebook Messenger, and SMS, with integrations for Make, HubSpot, OpenAI, Shopify, and email tools. Additional modules cover live chat, ticketing, analytics, appointment scheduling, and email processing. It supports cloud or on-premises deployment, including local LLMs.
Tiledesk is aimed at teams automating customer service, sales engagement, and internal operations. It offers a 14-day free trial without a credit card, alongside options for requesting a custom agent or scheduling a demo.
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