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Supportman

Every Intercom rating delivered to Slack in real time, plus Friday reports and AI quality.

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Supportman is a Slack-integrated tool for Intercom support teams. It delivers real-time CSAT ratings, DSAT alerts, weekly team and agent reports, AI-powered quality evaluations on every closed conversation, and Slack-native approval workflows for refunds and exceptions. It is designed to be set up in under two minutes without engineering help and is priced per user per month.

12 alternatives to Supportman

Ranked by how well each tool replaces Supportman: shared features, audience, price and popularity.

  1. Zendesk

    Customer service software for support teams of any size

    Covers 0 of 15 key features.

    63 out of 100 match$19/mo

  2. Intercom

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  3. Comm100

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  4. TeamSupport

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  5. SparrowDesk

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    Covers 0 of 15 key features and has a free plan.

    Free plan
    54 out of 100 match$16/mo

  6. Scorebuddy

    AI-powered CX intelligence, built by QA experts. One platform that connects QA, conversion

    Covers 1 of 15 key features.

    53 out of 100 matchContact sales

  7. SupportYourApp

    AI-enhanced customer support outsourcing with human agents, running 24/7 in 60+ languages.

    Covers 0 of 15 key features.

    53 out of 100 matchContact sales

  8. My AskAI

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    Covers 0 of 15 key features.

    52 out of 100 match$199/mo

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    52 out of 100 match$19/mo

  10. SupportUnicorn

    Slack Connect conversations, triaged — so nothing gets lost in the scroll.

    Covers 0 of 15 key features.

    51 out of 100 match$49/mo

  11. Kommunicate

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  12. Onsite Support

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    Covers 0 of 15 key features and has a free plan.

    Free plan
    50 out of 100 match$299/mo