SuperOps
Autonomous endpoint management for IT teams and MSPs
SuperOps is an IT operations platform that provides two suites: an IT suite for in-house teams covering endpoint management, ticketing, and policy enforcement, and an MSP suite combining PSA and RMM for managed service providers. It uses AI agents to handle IT workflows within guardrails set by IT, giving teams visibility and control across their estate.
The platform includes modules such as service desk, client management, contract management, event scheduling, service automation, Smart Tracker, quote management, chat, IT documentation, mobile device management, and a mobile app. It supports unified endpoint management across Windows, Mac, and Linux, automated patch management and compliance, network monitoring and alerting, and integrated ticketing and asset management. Security features include role-based access, two-factor authentication, SAML settings, IP whitelisting, and audit trails. The platform is hosted on AWS and integrates with marketplace tools.
SuperOps is built for in-house IT teams and MSPs. It is packaged as two editions, Prime and Prime Plus, with pricing based on the number of endpoints managed and a minimum endpoint count. Monthly and annual subscription terms are available, along with a free plan to get started.
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