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Genuity

SaaS platform for managing IT operations and purchasing software and services

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Genuity is a cloud-based IT management platform that brings help desk ticketing, asset tracking, SaaS and vendor spend management, contract management, telecom expense management, and network monitoring into one suite. It also operates a marketplace for purchasing software, telecom services, and hardware, with the aim of giving IT teams a single place to manage operations and technology purchases.

The platform includes modules for IT Help Desk, Asset Management, SaaS/Vendor Management, Contract Management, Telecom Management, and Network Monitoring, alongside a marketplace for software, telecom, and hardware sourcing. Security features include encryption in transit and at rest, TLS 1.2+ for network communication, AES-256 storage encryption, and one-way cryptographic hashing for passwords. The platform is available through modular subscription plans or a free Community Plan for customers who make qualifying IT purchases through Genuity. All plans include unlimited users and usage, and a free trial is offered without requiring a credit card.

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