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SiDial

Software Cloud All-in-One per Call Center

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SiDial is a cloud-based call center platform that combines CRM, VoIP and a predictive dialer in a single browser-accessible system, replacing separate tools and on-premise hardware. It centralizes inbound and outbound operations, list management, call recording and reporting, and supports remote work through any device with an internet connection.

Core capabilities include VoIP lines with international numbers, an automatic dialer, a cloud CRM, MrBot for AI-driven lead qualification, an Omnichannel Hub for email and SMS, real-time monitoring, advanced statistics, dynamic lists, intelligent IVR, appointment management, call recording, and custom API integrations with existing business systems. The platform is GDPR compliant and designed for customization to specific workflows.

SiDial targets call centers and BPOs, companies with internal contact centers, and larger enterprises. It is available as a free demo, with VoIP service activatable separately; activation takes up to two working days.

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