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KrispCall

AI-powered communication platform for growing businesses

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KrispCall is a cloud telephony platform that brings business calling, SMS messaging, phone numbers, and AI-assisted conversation tools into a single workspace, connecting them with CRM and productivity systems. It addresses the need to manage inbound and outbound communications, customer messaging, and call context without separate tools.

Core modules include a phone system with call routing, IVR, queues, recording, analytics, transfer, forwarding, voicemail, and a Unified Callbox; an Outbound & Dialer with Power Dialer, Click to Dial, Voicemail Drop, and custom caller ID; AI features such as AI Copilot, Call Summary, Call Transcription, AI Reply, AI Rephrasing, Voicemail Transcription, and Call Whispering; messaging with business SMS, bulk and automated texting, AI SMS, and MMS; and phone number options covering local, mobile, toll-free, vanity, and virtual numbers with number transfer. Integrations include HubSpot, Salesforce, Pipedrive, Zoho CRM, Zapier, Zendesk, Slack, and Microsoft Teams, along with non-VoIP and VoIP numbers for 2FA and OTP verification.

It is aimed at sales, customer support, IT, remote, HR, and marketing teams, as well as inbound and outbound call centers and contact centers. The platform is available as a downloadable app and browser-based access, with a free plan and paid editions; specific pricing details are not stated here.

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