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OpenSupports

Open source support ticket system.

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OpenSupports is an open source support ticket system. Customers send tickets through the system and staff can manage them using departments, custom responses, and multi-language support. It also allows writing articles for common issues or FAQs.

12 alternatives to OpenSupports

Ranked by how well each tool replaces OpenSupports: shared features, audience, price and popularity.

  1. osTicket

    Free, open-source support ticket system

    Covers 1 of 15 key features.

    Free planOpen source
    63 out of 100 matchFree

  2. Open

    Unified AI customer support platform.

    Covers 1 of 15 key features.

    60 out of 100 matchUsage-based

  3. Zendesk

    Customer service software for support teams of any size

    Covers 1 of 15 key features.

    58 out of 100 match$19/mo

  4. Freshdesk

    Help desk with ticketing, SLAs and automations

    Covers 1 of 15 key features.

    58 out of 100 match$19/mo

  5. OTRS

    Software solutions for customer service, ITSM, ISMS, and cyber defense.

    Covers 1 of 15 key features.

    57 out of 100 match—

  6. Tender Support

    Better, Simpler, Customer Support Software

    Covers 0 of 15 key features.

    55 out of 100 match$49/mo

  7. Ticksy

    Help desks for happy customers.

    Covers 2 of 15 key features.

    55 out of 100 matchContact sales

  8. HelpSpot

    Help desk software that just works — simple, reliable, and affordable.

    Covers 2 of 15 key features.

    Free plan
    55 out of 100 matchContact sales

  9. SupportBee

    Email ticketing system that turns customer emails into organized tickets for team-based, 1

    Covers 1 of 15 key features.

    54 out of 100 match$20/mo

  10. HubSpot Service Hub

    Help desk connected to the HubSpot CRM

    Covers 1 of 15 key features.

    Free plan
    54 out of 100 match$7/mo

  11. TeamSupport

    The Only AI-Native Platform for the Full Customer Lifecycle

    Covers 1 of 15 key features.

    54 out of 100 match$45/mo

  12. UVDesk

    Helpdesk system for ecommerce and multichannel.

    Covers 1 of 15 key features.

    Free planOpen source
    54 out of 100 match$192/mo