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osTicket

Free, open-source support ticket system

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osTicket is a long-running PHP ticketing system that routes email, web forms and API requests into a simple agent interface.

12 alternatives to osTicket

Ranked by how well each tool replaces osTicket: shared features, audience, price and popularity.

  1. Customer service software for support teams of any size

    Covers 5 of 6 key features.

    67 out of 100 match$19/mo
  2. Help desk with ticketing, SLAs and automations

    Covers 5 of 6 key features.

    67 out of 100 match$19/mo
  3. Open-source help desk ticketing system for self-hosted or cloud deployment.

    Covers 5 of 6 key features.

    Free planOpen source
    62 out of 100 match$8/mo
  4. Open source support ticket system.

    Covers 1 of 6 key features.

    Free planOpen source
    61 out of 100 matchFree
  5. Software solutions for customer service, ITSM, ISMS, and cyber defense.

    Covers 2 of 6 key features.

    61 out of 100 match—
  6. Context-aware help desk inside the Zoho suite

    Covers 5 of 6 key features.

    Free plan
    60 out of 100 match$14/mo
  7. Help desks for happy customers.

    Covers 2 of 6 key features.

    60 out of 100 matchContact sales
  8. Help desk connected to the HubSpot CRM

    Covers 4 of 6 key features.

    Free plan
    60 out of 100 match$7/mo
  9. Help desk built for e-commerce stores

    Covers 2 of 6 key features.

    59 out of 100 match$10/mo
  10. Helpdesk and ticketing system for customer support

    Covers 4 of 6 key features.

    Free plan
    58 out of 100 matchContact sales
  11. Helpdesk system for ecommerce and multichannel.

    Covers 2 of 6 key features.

    Free planOpen source
    57 out of 100 match$192/mo
  12. Help desk software that just works — simple, reliable, and affordable.

    Covers 2 of 6 key features.

    Free plan
    57 out of 100 matchContact sales