Intrado
A Safer World Starts Here
Intrado provides emergency communications technology for public safety answering points (PSAPs), service providers, and enterprises. Its solutions address the need to route emergency calls to the correct agency with accurate location data, handle calls efficiently in command centers, and help organizations meet E9-1-1 regulatory obligations while protecting employees.
For PSAPs, the company offers NG9-1-1 call handling systems including VIPER, VIPER NextGen with AI-enabled workflows, and VIPER Answer for automated non-emergency call handling. Service provider offerings cover routing and location, text-to-9-1-1, and supplemental data solutions. Enterprise products include Enterprise E9-1-1 components such as Emergency Routing Service (ERS), Emergency Gateway (EGW), and Location Manager, along with Intrado OneAlert for mass notification and crisis communications.
The platform serves public safety agencies, communications service providers, and businesses managing multi-line telephone systems subject to Kari's Law and RAY BAUM's Act requirements. The pages do not specify pricing, plans, or packaging details.
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