Best knowledge base software

Help centers customers actually use, and that AI agents can learn from.

Help Scout
Shared inbox and help center that feels like email
$25/mo
Docs is fast to write in, looks good out of the box and appears in the Beacon widget next to chat.
Free planAlternatives to Help Scout
Zendesk
Customer service software for support teams of any size
$19/mo
Multilingual, multi-brand help centers with granular permissions for large teams.
Alternatives to Zendesk
Document360
Knowledge base software with AI search, chatbot and writing tools
Contact sales
Versioning, categories and review workflows for detailed product documentation.
Alternatives to Document360
Tidio
Live chat, chatbots and Lyro AI agent for small businesses
$24.17/mo
Turns your help content and Q&A pairs into instant chat answers through the Lyro AI agent.
Free planAlternatives to Tidio
Helpjuice
Knowledge Base Software That Actually Gets Used
$249/mo
Highly customisable knowledge base with strong search and analytics.
Alternatives to Helpjuice
Notion
Connected workspace for docs, wikis and projects
$10/mo
The budget option: publish a page as a public help center in minutes.
Free planAlternatives to Notion

Help Scout