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CallSwitch One

Cloud communications built for channel partners.

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CallSwitch One is a cloud-native, white-label communications platform for managed service providers and channel partners. It lets partners deploy voice services, build call routing, and deliver unified communications under their own brand, with customer deployment handled through a click-to-deploy workflow rather than server setup.

The platform includes drag-and-drop call routing with time-based rules, caller-ID routing, call queueing, custom IVR menus, and number management. Advanced Analytics provides configurable widgets, templates, and alerts across users and queues. Native apps are available for iOS, Android, Windows, macOS, and browser, with flexible login options including email, mobile number, and QR code. Integrations cover CRM (Salesforce, HubSpot, Pipedrive), cloud storage (Amazon S3, Microsoft Azure, Google Drive, Dropbox), single sign-on (Microsoft, Google), phonebooks, collaboration (Microsoft Teams, Slack), and data management (PowerBI, BigQuery). An Open API and webhooks support custom integrations through the CPaaS platform.

CallSwitch One is packaged for partners, with commercial flexibility for bundling, licensing, or custom pricing. Partner and app access is available through a partner portal and login.

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