BackReply
Reply to Intercom and HubSpot directly from Slack.
BackReply is a Slack integration that connects to Intercom or HubSpot helpdesks. It allows support teams to reply to customer conversations from Slack threads, with features like routing, ownership controls, message layouts, and actions such as assigning, closing, and adding notes. It aims to reduce context switching and prevent duplicate or dropped replies.
11 alternatives to BackReply
Ranked by how well each tool replaces BackReply: shared features, audience, price and popularity.
Help desk connected to the HubSpot CRM
Covers 1 of 15 key features and starts cheaper.
Free plan63 out of 100 match$7/moCustomer service software for support teams of any size
Covers 1 of 15 key features and starts cheaper.
63 out of 100 match$19/moHelp desk with ticketing, SLAs and automations
Covers 1 of 15 key features and starts cheaper.
61 out of 100 match$19/moShared inbox and help center that feels like email
Covers 1 of 15 key features and starts cheaper.
Free plan59 out of 100 match$25/mo- 58 out of 100 match$25/mo
The helpdesk where AI closes 50% of tickets, with a 50% automation guarantee in 30 days or
Covers 6 of 15 key features and starts cheaper.
Free plan58 out of 100 match$0.20/moEmail-first help desk and IT ticketing system
Covers 9 of 15 key features and starts cheaper.
Free plan58 out of 100 match$29/moEmail ticketing system that turns customer emails into organized tickets for team-based, 1
Covers 5 of 15 key features and starts cheaper.
58 out of 100 match$20/mo- 57 out of 100 match$75/mo
Help desk software that just works — simple, reliable, and affordable.
Covers 6 of 15 key features.
Free plan57 out of 100 matchContact salesAI help desk and ticketing system for support teams
Covers 5 of 15 key features and starts cheaper.
57 out of 100 match$19/mo