Weave
All-in-one communication platform for small business
Weave is a unified communications and operations platform for small businesses and healthcare practices, combining a phone system with tools for patient engagement, scheduling, reviews, and payments. It addresses the problem of staff spending time on repetitive tasks such as answering calls, chasing payments, sending reminders, and managing reviews, allowing teams to focus on patients.
Key features include an AI Receptionist that answers calls and texts, Call Intelligence for analyzing recordings and sentiment, a Response Assistant for review replies, an Email Assistant, voicemail transcription, missed-call texting, bulk messaging, appointment reminders and confirmations, online scheduling, and payment tools such as text-to-pay, payment plans, and buy-now-pay-later. Weave is accessible via web browser and desktop app, and integrates with qualified practice management systems (PMS). A partner marketplace offers additional integrations across dental, optometry, veterinary, medical, marketing, and other categories.
Weave is designed for single practices and multi-location organizations. It is hosted on Google Cloud Platform and includes security measures such as encryption, penetration testing, and features supporting HIPAA compliance. Pricing begins with a base plan and includes add-ons; a demo is available for evaluation.
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