Voiso
AI contact center software: every interaction, a human connection.
Voiso is a cloud-based contact center platform that brings voice, messaging apps, SMS and web chat into a single workspace, so teams can manage customer interactions across channels without switching between separate tools. It supports outbound campaigns, inbound support and remote agent operations.
Core capabilities include an AI Predictive Dialer, AI Speech Analytics with transcription, sentiment analysis, call scoring and summaries, and a no-code Flow Builder for IVR menus, intelligent routing and chatbots. Additional tools cover call queuing, automatic call distribution, recording, quality assurance, real-time dashboards and agent monitoring. It integrates with CRMs including HubSpot, Salesforce, Zoho and Bitrix24, supporting click-to-call, contact import and call logging.
Voiso is aimed at contact centers of varying sizes, including sales, support and remote teams, across industries such as BPO, fintech, healthcare and e-commerce. Pricing is described as flexible and scaled to business needs; specific plan details are not stated on these pages.
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