Texter
WhatsApp-focused customer service platform with bots, broadcast messaging and CRM integr
Texter is an omnichannel messaging platform centered on WhatsApp, with Messenger and Instagram connected to a single inbox. It addresses the need to manage customer conversations, leads, and support requests across channels in one place, routing inquiries to the appropriate agent or department.
Key capabilities include a chatbot for initial replies, lead collection and verification, and call routing; broadcast messaging with template editing and approval; and integrations with CRM systems (including Priority, Dynamics, Salesforce, Zoho, and Zendesk), telephony, forms, and Google Analytics. The platform supports agent, user, and department management, real-time analytics, and is available on Android, iPhone, and mobile browsers.
Texter is aimed at businesses and organizations handling customer service and sales conversations. The pages do not specify pricing, plans, or trial details.
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