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Heymarket

Omnichannel business text messaging platform combining shared inboxes, SMS, email, and AI

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Heymarket is a business messaging platform that brings SMS, email, RCS, and third-party messaging apps into shared team inboxes, giving teams a single view of customer conversations across channels. It supports customer service, sales, marketing, internal operations, and recruiting use cases, with tools for triaging and assigning chats, group messaging, templates, and custom fields.

Core capabilities include broadcasts, drip campaigns, scheduled messages, and automations triggered by keywords, contact field changes, or CRM events. Native integrations with Salesforce and HubSpot provide bi-directional sync, and an API supports custom integrations. AI agents handle Q&A from an approved knowledge base, appointment scheduling, lead enrichment, and plain-English report building. Enterprise controls include SAML SSO, directory sync, custom roles and permissions, configurable data retention, and compliance tooling for 10DLC, CAN-SPAM, TCPA, and HIPAA.

Heymarket is built for teams that manage high volumes of customer messaging across functions, from support and sales to recruiting and operations. It is packaged as a free trial with pricing on a per-user, per-month basis across four tiers, plus usage-based messaging credits for sending.

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