Heymarket
Omnichannel business text messaging platform combining shared inboxes, SMS, email, and AI
Heymarket is a business messaging platform that brings SMS, email, RCS, and third-party messaging apps into shared team inboxes, giving teams a single view of customer conversations across channels. It supports customer service, sales, marketing, internal operations, and recruiting use cases, with tools for triaging and assigning chats, group messaging, templates, and custom fields.
Core capabilities include broadcasts, drip campaigns, scheduled messages, and automations triggered by keywords, contact field changes, or CRM events. Native integrations with Salesforce and HubSpot provide bi-directional sync, and an API supports custom integrations. AI agents handle Q&A from an approved knowledge base, appointment scheduling, lead enrichment, and plain-English report building. Enterprise controls include SAML SSO, directory sync, custom roles and permissions, configurable data retention, and compliance tooling for 10DLC, CAN-SPAM, TCPA, and HIPAA.
Heymarket is built for teams that manage high volumes of customer messaging across functions, from support and sales to recruiting and operations. It is packaged as a free trial with pricing on a per-user, per-month basis across four tiers, plus usage-based messaging credits for sending.
12 alternatives to Heymarket
Ranked by how well each tool replaces Heymarket: shared features, audience, price and popularity.
AI-supported communication software for businesses.
Covers 5 of 15 key features and has a free plan.
Free plan68 out of 100 matchFree- 68 out of 100 match$49/mo
- 66 out of 100 match$19/mo
Do more with conversations
Covers 5 of 15 key features and has a free plan.
Free plan66 out of 100 matchUsage-basedIncrease sales with Live chat, Chatbot, and AI tools.
Covers 4 of 15 key features, has a free plan and starts cheaper.
Free plan65 out of 100 match$16/moLive chat, chatbots and Lyro AI agent for small businesses
Covers 2 of 15 key features, has a free plan and starts cheaper.
Free plan65 out of 100 match$24.17/mo- 65 out of 100 match$75/mo
AI-powered customer conversation platform unifying messaging channels, calls and email
Covers 4 of 15 key features.
65 out of 100 match$79/moAI-first customer service platform with Fin AI agent
Covers 3 of 15 key features and starts cheaper.
64 out of 100 match$29/moLive chat software for customer service and sales
Covers 2 of 15 key features and starts cheaper.
64 out of 100 match$19/moAI-powered live chat for websites and mobile apps.
Covers 4 of 15 key features, has a free plan and starts cheaper.
Free plan63 out of 100 match$1.99/moAcquire customers and drive sales on messaging apps
Covers 1 of 15 key features, has a free plan and starts cheaper.
Free plan63 out of 100 match$18/mo