SatisMeter
Collect customer feedback through customer surveys
SatisMeter is a customer feedback platform for collecting and analyzing satisfaction data through NPS, CSAT, CES, and PMF surveys. It helps teams understand customer experiences across multiple touchpoints, identify pain points, and use feedback to inform product decisions and roadmap planning. The platform supports survey delivery across web, in-app, email, iOS, and Android channels.
The platform includes customizable survey templates with question types, conditional logic, multilingual support, and custom design options. Surveys can be targeted by user attributes and triggered by events, with features for recurring surveys, throttling, and sampling to manage response volume. Results are available in a dashboard and can be exported as CSV. SatisMeter integrates with tools including Productboard, Segment, Intercom, Slack, Salesforce, Zapier, Google Tag Manager, WordPress, and Mailchimp, with additional support for API, Webhooks, and Make.
SatisMeter is designed for product, marketing, and customer success teams. Pricing is based on monthly response volume rather than surveys sent, with a free plan that includes all features and unlimited projects, team members, and surveys. Paid plans scale by response count, and annual billing is available. The platform was acquired by Productboard.
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