SmartSurvey
Online survey software and questionnaire tool for creating, distributing and analyzing UK-
SmartSurvey is an online survey and form builder for creating, distributing and analysing feedback. It addresses the problem of scattered feedback by bringing survey design, multi-channel collection and analysis into a single platform, with UK-hosted data.
Core capabilities include a theme editor for on-brand surveys, advanced logic and personalisation, and AI translations. Surveys can be distributed via email, SMS, web embed, popups, QR codes and offline kiosk mode, with tracking links to identify response sources. Analysis covers dashboards, sentiment analysis, AI-driven text and thematic analysis of open-text responses, and scheduled report exports. Integrations include Salesforce, Power BI, an API with webhooks, and email triggers and alerts.
SmartSurvey is aimed at teams of varying sizes, from individual users to large organisations, across customer, employee, patient, citizen and research feedback programmes. It is available with a free plan to get started, with paid plans for additional capabilities; managed services and consumer panels are also offered.
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