Mapster
Feedback Survey Software
Mapster is a feedback survey platform for SaaS, startups, and ecommerce that collects and analyzes user feedback through in-product surveys. It runs NPS, CSAT, CES, and PMF surveys at specific moments such as onboarding completion, support resolution, expansion signals, and cancellation flows, with every response linked to the user and their context. Surveys can also be shared via link or embed.
The platform includes conditional logic and branching, AI-assisted survey building, 13+ question types, templates, an in-product widget, real-time analytics, feedback segmentation and filtering, geo analytics, word cloud and text themes, Slack alerts, Zapier integration, and Excel/CSV export. It offers a free plan with a monthly response allowance and paid plans that differ only by response volume, available monthly or annually, with all features included on every plan.
7 alternatives to Mapster
Ranked by how well each tool replaces Mapster: shared features, audience, price and popularity.
In-app survey and customer feedback software for SaaS, fintech, and marketplace teams
Covers 7 of 15 key features.
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