SurveySensum
The AI-First Enterprise Feedback & Market Research Platform.
SurveySensum is a customer experience and feedback platform for running NPS, CES, CSAT, employee experience, and market research surveys. It collects feedback across channels including email, WhatsApp, in-app, SMS, and CRM, and provides dashboards, text and sentiment analysis, and closed-loop feedback features.
The platform includes survey builder and distribution tools, dashboards with crosstabs and breakdowns, and integrations with HubSpot, Slack, Freshdesk, and open APIs. SensAI provides text and sentiment analysis, questionnaire creation from a prompt, and insight reports. It supports white-labeled surveys, role-based dashboards, and enterprise SSO.
SurveySensum is offered in tiered plans: Starter CX, Self-Driven CX, and Managed CX, with response limits, unlimited users, and dedicated support varying by tier. It also offers a free plan with no credit card required.
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