Pocket Receptionist
Human Answered - Tech Enhanced. Award-Winning UK-Based Virtual Receptionist Services.
Pocket Receptionist is a UK virtual receptionist service that answers business calls in the company's name, qualifies enquiries, takes messages, books appointments, and forwards leads to a business's existing tools. It is designed to reduce missed calls for small and medium-sized businesses, with receptionists working from a London office and calls handled during and after business hours.
The service runs on a proprietary platform providing live dashboards, searchable call transcripts, smart routing rules, and AI sentiment analysis monitoring. Integrations cover scheduling tools such as Google Calendar, Calendly, Acuity Scheduling, and Setmore; CRMs including Zoho, HubSpot, Salesforce, and Capsule; industry tools like Clio, LEAP, Powered Now, and Apex27; and over 5,000 additional apps through Zapier. GDPR compliance features include in-call consent capture and UK data residency.
Pocket Receptionist is aimed at UK businesses across trades, legal, medical, property, and other sectors, from sole traders to larger teams. It is packaged as four monthly plans (Starter, Growth, Pro, and Enterprise) with tiered call allowances and per-call charges beyond the included volume, on month-to-month terms. A 7-day free trial is available, and extended hours coverage runs 08:00–20:00 across all plans.
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