Rosie
AI answering service for small business phone calls
Rosie is an AI receptionist that answers business phone calls around the clock, taking messages, booking appointments, filtering spam, and routing calls that need a person. It also answers questions and captures leads through a website chat widget. Setup draws on your Google Business Profile and website, with no developer required.
Capabilities include custom message-taking scenarios, appointment booking by text link or directly to a calendar, warm and live call transfers, and waterfall transfer paths. Every call is logged with an AI-generated summary, transcript, and recording, with email and text notifications. The system supports English and Spanish, offers 10+ agent voices, a custom greeting, and a Zapier integration. Native iOS and Android apps let you take over website chat on mobile.
Rosie is aimed at small and high-volume businesses across trades, professional services, and property management. Plans are named Professional, Scale, and Growth, tiered by monthly minutes and transfer features, with monthly or annual billing. A 7-day trial includes all features. Website Chat is free on all plans; Website Texting is a usage-based add-on.
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