OnSync
AI-Powered Team Inbox – Turn Messages Into Sales with a Smart Team Inbox
OnSync is a shared team inbox that brings WhatsApp, Instagram, Facebook Messenger, and Telegram conversations into one workspace. It helps teams manage customer messaging without switching between apps, using AI replies grounded in business knowledge, lead scoring, smart routing, and automatic follow-ups to keep conversations moving toward a sale or resolution.
Core capabilities include a collaborative inbox with assignments and internal notes, an AI agent that suggests replies and handles FAQs, messaging campaigns, contact management, workflow automation, and in-chat booking with Google Calendar sync. Integrations include Zapier, Shopify, and an API with webhooks for CRM and reporting workflows.
OnSync is aimed at sales teams, customer support teams, e-commerce businesses, and agencies. It is offered in Starter, Growth, and Pro editions with seat-based limits and monthly usage allowances for contacts, conversations, campaign sends, and AI actions. A 3-day free trial is available, and additional users, campaign sends, and AI capacity can be added as needed.
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