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MightyCall

Cloud call center software for small and mid-sized businesses.

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MightyCall is a cloud-based business phone system and call center platform for small and mid-sized businesses. It handles inbound and outbound calling, texting, voicemail, and SMS/MMS, with tools for routing, queuing, auto dialing, agent supervision, and reporting. Agents can work from a browser, mobile app, desktop app, softphone, or supported desk phone.

Key features include automatic call distribution, multilevel IVR, call queues, preview, progressive, and predictive dialing, live call monitoring with listening, whispering, and barging, call recording, and live analytics and reporting. AI features include answering machine detection and AI call summaries. Integrations include HubSpot, Salesforce, Zoho, Balto, Zapier, and a calling API. The platform supports HIPAA compliance, PCI-DSS certified payment processing, and FCC compliance.

MightyCall is designed for small and mid-sized businesses, including sales and support teams. It is packaged in Core and Enterprise plans, with pricing based on a per-user, per-month model billed annually. A free plan and demo are available, along with free onboarding support.

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