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Leaping AI

AI voice and text agents for call centers

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Leaping AI is a platform for deploying AI voice and text agents that handle inbound and outbound calls, after-hours coverage, and SMS conversations. It addresses missed leads and inconsistent response times by answering calls, qualifying prospects, booking appointments, and logging interactions back to a CRM. The platform includes call logging, transcripts, summaries, and an analytics dashboard for reporting on call volume and performance.

Core capabilities include Inbound Voice AI, After-Hours Voice AI, Outbound Voice AI, and SMS Agents, all drawing on the same agent configuration. Telephony is built in with number provisioning, call routing, and human handoff, alongside SIP transfers and voicemail detection. A no-code agent builder supports multi-step prompting and version history, with a choice of multiple LLMs and knowledge bases sourced from websites and PDFs. Integrations cover HubSpot, Salesforce, Lead Perfection, ERP and CRM systems, and third-party tools via API, with BYOC telephony available. The agent supports 15+ languages, and the platform offers IAM controls and enterprise-level compliance including GDPR.

Leaping AI targets call centers and home improvement businesses, with specific industry pages for home services, roofing, HVAC, and legal. Pricing is quote-based; the pages do not specify a free plan, trial, or seat-based or usage-based packaging.

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