Hilos
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Hilos is a WhatsApp-focused messaging platform for businesses, designed to handle customer conversations and follow-ups on the channel. The company has been acquired by ActiveCampaign, and its site now directs users to create an ActiveCampaign account while noting that existing service and sending continue.
ActiveCampaign is a marketing automation platform covering email, SMS, social, and sales, with AI features and integrations including Shopify, Facebook, Salesforce, and Square. Hilos technology is planned for integration into ActiveCampaign, enabling WhatsApp automations alongside email, marketing, SMS, social media, and CRM automations from one interface. The platform also supports lead profiling and automated follow-ups to support sales through WhatsApp.
The offering is aimed at businesses using WhatsApp as a primary or secondary customer communication channel. New users are directed to sign up for an ActiveCampaign account, with a trial available; no separate Hilos plan or pricing structure is described.
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