PingUp
Communicate, sell, and grow with WhatsApp.
PingUp is a platform built on the WhatsApp Business API that centralizes customer communication for businesses. It solves the problem of managing marketing, sales, bookings, and support across separate channels by bringing these interactions into a single workspace, allowing companies to run campaigns, automate reminders, take orders, and handle customer service directly within WhatsApp.
The platform includes real-time chat management, custom labels and tags for segmenting contacts, and broadcast campaigns that can be sent from CSV lists or existing contacts with scheduling and read statistics. It offers integrations with CRMs, marketing tools, and business management software, along with automation flows for bookings, reminders, and abandoned carts. AI features include chatbots and AI agents that can respond autonomously using a company's own data, PDFs, sitemaps, or product catalogs. PingUp supports multiple WhatsApp numbers and multi-operator team collaboration.
PingUp is aimed at a range of businesses including automotive, hospitality, ecommerce, travel agencies, banking and insurance, retail, beauty and wellness, medical practices, and B2C services, as well as agencies and software houses through a reseller program. It is packaged in three monthly plans — Business, Agency, and Enterprise — that scale by included template sends, active automations, WhatsApp numbers, team seats, and AI credits, with additional template sends available for purchase. A 7-day free trial is offered, and Meta's message fees are billed separately from the platform fee.
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