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Hesk

Help desk software that stops the “This is fine 🐶🔥” moments.

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Hesk is help desk software for small and medium-sized teams, offered as a self-hosted PHP download or as a hosted cloud service. It was created in 2005 by Klemen Stirn and is now operated by StyledWeb d.o.o., a privately owned company. The site reports over 1,000,000 downloads and support for 35+ languages.

12 alternatives to Hesk

Ranked by how well each tool replaces Hesk: shared features, audience, price and popularity.

  1. Zendesk

    Customer service software for support teams of any size

    Covers 3 of 15 key features.

    66 out of 100 match$19/mo

  2. Freshdesk

    Help desk with ticketing, SLAs and automations

    Covers 3 of 15 key features.

    64 out of 100 match$19/mo

  3. HubSpot Service Hub

    Help desk connected to the HubSpot CRM

    Covers 3 of 15 key features.

    Free plan
    62 out of 100 match$7/mo

  4. HappyDesk

    Helpdesk and ticketing system for customer support

    Covers 4 of 15 key features.

    Free plan
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  5. HelpDesk

    AI help desk and ticketing system for support teams

    Covers 4 of 15 key features.

    61 out of 100 match$19/mo

  6. HelpSpot

    Help desk software that just works — simple, reliable, and affordable.

    Covers 4 of 15 key features.

    Free plan
    60 out of 100 matchContact sales

  7. Deskpro

    The human help desk for smarter ticketing.

    Covers 3 of 15 key features.

    60 out of 100 match$195/mo

  8. Help Scout

    Shared inbox and help center that feels like email

    Covers 2 of 15 key features.

    Free plan
    59 out of 100 match$25/mo

  9. UVDesk

    Helpdesk system for ecommerce and multichannel.

    Covers 5 of 15 key features and is open source.

    Free planOpen source
    58 out of 100 match$192/mo

  10. Zoho Desk

    Context-aware help desk inside the Zoho suite

    Covers 2 of 15 key features.

    Free plan
    58 out of 100 match$14/mo

  11. Jitbit Helpdesk

    Email-first help desk and IT ticketing system

    Covers 2 of 15 key features.

    Free plan
    57 out of 100 match$29/mo

  12. Ticksy

    Help desks for happy customers.

    Covers 4 of 15 key features.

    57 out of 100 matchContact sales