Feedier
Reliable understanding of your end-customers, at scale.
Feedier is a Customer Intelligence Platform that consolidates feedback from across an organization—surveys, reviews, social media, support tickets, and CRM data—into a single, continuously synchronized dataset. It solves the problem of disconnected customer signals and generic AI analysis by applying auditable, context-aware AI to produce prioritized, executive-ready intelligence that can be traced back to its source.
The platform is built around seven core capabilities: unifying feedback from 20+ native connectors; enriching data with business context like region or product line; analyzing with agent-based topic detection, aspect-level sentiment, and weak-signal identification; interrogating the dataset via a conversational analyst; acting on quantified priorities with action plans scored by business impact; generating living reports with scheduled distribution; and governing at enterprise scale with workspaces, roles, and audit trails. It integrates with tools such as Salesforce, Medallia, Qualtrics, Power BI, and Trustpilot, and is MCP-native, making intelligence queryable by external AI agents.
Feedier is designed for complex, multi-market organizations in sectors like energy, financial services, insurance, transportation, and real estate. It is offered as a platform with a demo available; the pages indicate enterprise-grade deployment with ISO 27001:2022 and SOC 2 certification, but do not specify a free plan, trial, or detailed packaging model.
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